Just as the chords and scales remain the same across all types of music, the basic chords and scales of the supply chain never change either. You have to learn to play your instrument.
According to Robert Allen, Principal, Operations Practice Leader at The Hackett Group, “Synchronization, collaboration, the drive towards efficiency and effectiveness and improving the top and bottom line all are key." Collaborization remains critical with customers, co-manufacturing partners, suppliers, and everyone else in the value chain.
Digital transformation in the supply chain allows one to recognize long-standing goals, such as customer-centricity, transparency and responsiveness.