DemandCaster Training

At the beginning of your subscription, we provide a live on-line training session to introduce how to use the software. This complimentary training session, outlined below, is designed to help users kick start the forecasting and planning process and then continue their learning via our support center.

The initial training course will not only provide a base understanding of how to use the software, but will include an introduction to the fundamentals of forecasting, demand and supply planning, and requirement planning to help your personnel develop inventory-planning policies, and define workflows and processes to meet the needs of your organization. Training also includes verifying data and policies to ensure DemandCaster mimics your reality as accurately as possible.

In addition, throughout the life of your company’s subscription, we are available to answer questions via our support ticket system, by phone, or web-conference. Additional training sessions may be offered at no cost as new features and capabilities are released.

If your company requires a more robust hands on training program, please let us know and we will provide a quote to do so.

Introductory Training Outline

The introductory training runs from 2 to 4 hours depending on the modules selected and commences upon completion of data integration. We provide a summary overview of each section with more in-depth information provided on our support center. As an option, we do offer in house training or more in depth on-line hands-on training for a fee.

  • Section 1: Introduction
    • About Cadent and our support process
    • Introduction of Demand and Supply Planning Theory and Practice (if S&OP enabled)
    • Review of structure of DemandCaster, module options, and navigation
    • Review how an order point is calculated – critical parameters to setting an order point
  • Section 2: Data Management and Settings Basics
    • System settings – use Planning Policy Questionnaire as a guide
    • Item setting as an override to system settings
    • How data integration works and is managed
    • How to debug data issues
  • Section 3: User Management
    • Setting up users and permissions
  • Section 4: Analytics
    • Review classification analytic
    • Review segmentation analytic
    • Review lead time analytic
    • Review stocking analytic
    • Review order point analytic
    • Review of order point review
    • Review of “Cheat Sheet”
  • Section 5: S&OP Module (if enabled)
    • Review S&OP structure, roles and responsibilities, and steps
    • Review planning hierarchy process
    • Review pareto process
    • Review demand planning process
    • Review supply planning
    • Approval of MPS
  • Section 6: Requirement Planning
    • Basic forecasting (only if S&OP is not enabled)
    • Requirement planning
    • Impact of DRP and/or BOM (if enabled)
    • Planner action review
    • Editing and modifying plans
    • Approving orders
  • Section 7: Capacity Planning
    • Work Center management
    • Capacity management
  • Section 8: Other Areas
    • Data Maintenance (linking)
    • Custom Reporting
    • Dashboards
    • Automation